Fraudulent Transactions: CIH Bank Will Refund its Clients

Dozens of CIH Bank customers were surprised the day before yesterday by the fact that foreign currency transactions that they had not carried out had appeared on their accounts. This was due to fraudulent credit card transactions on an unsecured website. 

As a result, and in response to complaints from impacted customers, CIH Bank immediately blocked the site in question and carried out a bug analysis.

It turned out that the problem was not due to a security flaw, but rather to “fraudulent transactions involving bank cards belonging to different banks and in several countries”, the bank explained in a press release published on its official Facebook account. 

In addition, CIH Bank has reassured its customers that they will be refunded in full, explaining that all they need to do is notify the bank through the CIHONLINE application or by calling customer service.

CIH Bank has also insisted on its customers to deactivate the e-commerce endowment, via its website or application, after any purchase operation on the Internet, otherwise they could be targeted by such fraudulent acts.

1 Comment

  1. On November 16, 2020 I used CIH at hay hassan and I tried to withdraw 2000 Durham. I did not get my money or receipt. Cih took my money from my bank in America. Cih should have refunded my money automatically and they did not. Shame on CIH. I will be reporting this to the American Embassy and the tourist. Ministry in Morocco. This is very wrong.

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