It is via its website that Royal Air Maroc announced the reduction of its flight schedule by 30%, “following the strike notice of the civil service in France on 24 and 25 March 2023, relayed by the unions of the French DGAC.
In addition, RAM promises to accompany its customers by transferring them to other flights. “Customers who have reachable contacts on their booking file will receive emails and SMS confirming their rescheduled flight. We invite passengers to consult the status of their flight and check and update their contact information on the “manage my reservation” section of the RAM website,” it says.
Royal Air Maroc reassures all ticket holders on cancelled flights, not wishing to travel on flights made available to them, by granting them a refund of their tickets according to the original means of payment, or by opting for “a free change of date, subject to availability, from and to the same destination or a destination of the Royal Air Maroc network in Europe, for a new travel date within 15 days following the date of the cancelled flight provided that the initial length of stay is maintained“, details.
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